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Terms and Conditions

1. Product Information

All products are described as accurately as possible.
However, slight variations in color, size, or appearance may occur due to lighting, screen settings, or handcrafted details.

2. Pricing & Payment

All prices are listed in [RM / MYR].
We reserve the right to update prices at any time without prior notice.
Orders will only be processed after full payment is received.

3. Orders & Cancellation

Once an order is confirmed, it cannot be cancelled or modified.
Please ensure all details are correct before placing your order.

4. Shipping & Delivery

Delivery time may vary depending on location and courier service.
We are not responsible for delays caused by third-party logistics or customs clearance.

5. Return & Refund Policy

Due to hygiene reasons, all jewelry items are not eligible for return or refund.
Returns are only accepted for defective items reported within 7 days of receiving the order, with valid proof.

6. Product Care

To maintain the quality of your jewelry, please avoid contact with water, perfume, and chemicals.
Proper storage is recommended when not in use.

7. Limitation of Liability

We are not liable for any damages, losses, or allergic reactions resulting from the use of our products.

8. Intellectual Property

All content, images, and designs on this website are owned by our brand and may not be copied or used without permission.

9. Changes to Terms

We reserve the right to update these terms at any time without prior notice.

10. Moissanite Certificate

Selected pieces may come with a moissanite certificate.
Please note that certification standards may vary depending on design and size.