Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to offer returns or exchanges under the following conditions:
Return Conditions
- Return Period: Items must be returned within 7 days of receipt.
- Item Condition: Returned items must be unworn, undamaged, and in original packaging, including any certificates, gift boxes, or documentation.
- Proof of Purchase: A valid receipt or order number must be provided.
Non-Returnable Items
- Customized or engraved pieces
- Made-to-order items
- Items marked as Final Sale
Return Process
- Contact our Customer Service at “sstyleacc@gmail.com”with your order number and reason for return.
- Once approved, we will provide return instructions.
- Items must be shipped back using a trackable and insured method. We are not responsible for items lost or damaged in transit.
Refunds
- Refunds will be issued to the original payment method within 7–10 business days of receiving the return.
- Shipping charges are non-refundable.
- If the returned item shows signs of wear or damage, a restocking fee may apply or the return may be rejected.
Exchanges
- Exchanges are subject to stock availability.
- The same conditions for returns apply.
