Return Policy

Return & Exchange Policy

Due to hygiene reasons, all jewelry items are not eligible for return or refund.

However, we will only accept returns or exchanges under the following condition:

• The item received is defective or damaged

Return Conditions

• Return Period: Items must be returned within 7 days of receipt.
• Item Condition: Returned items must be unworn, undamaged, and in original packaging, including any certificates, gift boxes, or documentation.

• Customers must notify us within 7 days of receiving the item, along with clear photos or videos as proof.

Non-Returnable Items

• Customized or engraved pieces
• Made-to-order items
• Items marked as Final Sale

Return Process

1. Contact our Customer Service at “sstyleacc@gmail.com”with your order number and reason for return.
2. Once approved, we will provide return instructions.
3. Items must be shipped back using a trackable and insured method. We are not responsible for items lost or damaged in transit.

Refunds

• Refunds will be issued to the original payment method within 7–10 business days of receiving the return.
• Shipping charges are non-refundable.
• If the returned item shows signs of wear or damage, a restocking fee may apply or the return may be rejected.

Exchanges

• Exchanges are subject to stock availability.
• The same conditions for returns apply.

Please note:

• Items must be unused and in original condition
• Requests made after 7 days will not be accepted
• We reserve the right to reject any request that does not meet the above conditions